Account Data
Request Account Deletion
ExpertSe users can request deletion of their account and associated personal data by contacting our support team from the phone number or email linked to their account.
How to request deletion
- 1Send an email to puchoxpertse@gmail.com.
- 2Use the subject line: Account Deletion Request.
- 3Include your registered phone number, registered email address if available, and whether your account is a Student account or Expert account.
Data we delete
- Account profile details, including name and contact details.
- Student or Expert profile information stored with the account.
- Verification documents and payout details, where applicable.
- Associated app data that is no longer required for legal, security, or transaction records.
Data we may retain
- Payment, refund, dispute, tax, fraud-prevention, or legal compliance records.
- Information required to investigate misuse, safety issues, or policy violations.
- Backups or logs retained temporarily as part of normal security and recovery processes.
Processing timeline
We will verify the request and process eligible account deletion requests within a reasonable period. We may contact you if more information is needed to confirm account ownership or complete the request.